Sales Associate

  • Full Time
  • Hybrid

About Us:

Join CyKor, a rapidly growing tech company driven by Loyalty, Trust, and Technology. Our mission is to empower clients in achieving their IT objectives through innovative solution development and delivery. Leveraging our engineering expertise and strong partnerships with leading manufacturers, we bridge the gap between modern technology and our customers’ unique needs. At CyKor, you’ll be part of a dynamic and innovative culture, with opportunities for cross-training, career development, and growth.

Who You Are:

As a vital member of our Inside Sales team, you are instrumental in propelling business development, increasing gross profit, and steering revenue growth. We are seeking an individual with a passion for contributing to the growth and success of our organization. In this role, the Inside Sales Representative collaborates closely with senior-level and sales account managers, providing crucial support throughout the sales cycle.

Key Responsibilities:

  • Deliver precise and timely quotations, ensuring accuracy for potential customers.
  • Expertly handle customer inquiries, requests, and issues through email and phone, collaborating seamlessly with senior account managers to provide comprehensive responses.
  • Engage with distributors, manufacturers, partners, and resellers to gather essential pricing and product information for crafting tailored quotations, following the strategic direction of account managers.
  • Maintain meticulous records of sales activity in Salesforce, providing crucial support to the efforts of account managers.
  • Coordinate and communicate with CyKor’s Operations Department to ensure timely shipment and delivery of products to meet customer schedules.
  • Assist in resolving customer issues with delivery and/or product returns.
  • Support account managers with various account and customer service activities.
  • Initiate contact with potential customers, generating leads through various means such as cold calling, email campaigns, and online research.

Additional responsibilities:

  • Immerse yourself in CyKor’s dynamic learning environment, actively participating in technology and sales training for continuous career development.
  • Cultivate strong partnerships with valued manufacturers and vendors.
  • Foster successful cross-departmental collaborations to deliver value to customers and support their mission.
  • Collaborate with knowledgeable engineering staff to generate quotes and design customized solutions based on individual client needs.
  • Develop a comprehensive understanding of our diverse product, service, and solution offerings, including Network Security, Infrastructure Solutions, Collaboration, Enterprise Applications, Analytics, and Cloud, and effectively communicate their benefits to clients.


  • Bachelor’s degree in business, marketing, or a related field (preferred).
  • Passion for technology and a strong aptitude for understanding and discussing specific technological applications.
  • Excellent communication skills, both verbal and written, with the ability to effectively engage and build rapport with clients.
  • Comfortable engaging with individuals at all levels within an organization.
  • Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
  • Exceptional problem-solving skills and the ability to think strategically to overcome challenges and identify opportunities.

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